Refund Policy
Refund Policy
Submitting a Refund Request
Clients who wish to request a refund must send an email to ” info@tricatech.org ” with the subject “Refund Request along with Project Name.
The email must include the following details:
Full Name
Contact Information (Email & Phone)
Invoice Number or Payment Proof
Reason for the Refund Request
The refund request must be submitted within 30 days of payment to be considered valid. Requests submitted after 30 days will not be eligible.
Refund Request Review Process
Once we receive your refund request, we follow a structured review process:
Initial Review (3-5 Business Days)
Our team verifies your request details, payment record, and service progress.
We may contact you for additional information if required.
Evaluation (Up to 10 Business Days)
If the service has not started, the refund is likely to be fully approved.
If work has already begun, we assess the work completed and determine if a partial refund is applicable.
If the project is near completion or fully delivered, a refund may not be possible.
Decision & Response (Within 15 Business Days)
We will notify you via email about the approval or denial of your refund request.
If approved, the refund will be processed as per the original payment method.
Refund Processing Time
If your refund is approved, we will initiate the payment return within 30 business days from the date of approval.
The refunded amount will be credited to the original payment method (e.g., credit card, PayPal, or bank transfer).
Depending on the payment provider, it may take additional processing time before the refund reflects in your account.
Need Help? Contact Us
If you have any concerns regarding refunds or need clarification, please contact our support team:
📧 info@tricatech.org
📞 +13072188637
🌐 Tricatech
We are committed to ensuring a fair and transparent process for all our clients.
